Information We Collect
When you reach out for a panel upgrade or electrical service, we collect the details you give us. That includes your name, phone number, email address, service address, and a description of the electrical work you need.
If you call or text us, we may keep a record of that conversation so we can follow up on your project. Our website may also collect basic technical information such as your IP address, browser type, and the pages you visit.
How We Use Your Information
We use your contact details to schedule your service call, send you updates about your panel upgrade, and answer your questions. If you ask for an estimate, we use your information to prepare and share it with you.
We may also use your information to send reminders about your appointment or to follow up after the work is done. We do not sell your personal information to anyone.
Cookies and Tracking
Our website may use cookies and similar tools to remember your preferences and understand how visitors use our site. Cookies are small files stored on your device that help the site work better for you.
You can set your browser to refuse cookies or alert you when cookies are being sent. If you turn off cookies, some parts of our website may not work as smoothly.
Analytics and Third-Party Tools
We may use third-party analytics services, such as Google Analytics, to see how people find and use our website. These tools collect anonymous data like page views and time on site. They do not identify you personally.
We may also use third-party scheduling or communication tools to manage appointments and messages. These providers only access the information needed to perform their service for us.
Data Sharing and Disclosure
We do not sell, rent, or trade your personal information. We share it only with trusted service providers who help us run our business, such as scheduling software or payment processors, and only as needed to serve you.
We may disclose information if required by law, such as in response to a court order or to protect the safety and rights of our customers, our team, or the public.
Data Retention
We keep your information for as long as we need it to provide services, maintain your account, and meet legal or tax requirements. When we no longer need it, we securely delete or destroy it.
If you ask us to delete your information, we will do so unless we are required to keep it for legal reasons.
Data Security
We take reasonable steps to protect your personal information from loss, theft, and unauthorized access. These steps include secure storage and limiting access to only those who need it to do their jobs.
No method of transmission over the internet or electronic storage is completely secure. While we work hard to protect your data, we cannot guarantee absolute security.
User Rights
You have the right to ask us what personal information we hold about you, to correct any mistakes, and to request that we delete it. You can also ask us to stop sending you marketing messages at any time.
To exercise any of these rights, just contact us using the phone number or email below. We will respond within a reasonable time.
Children's Privacy
Our services are meant for adults. We do not knowingly collect personal information from children under 13. If you believe a child has given us personal information, please contact us so we can remove it.
Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or the law. When we do, we will post the new version on this page with a new effective date.
We encourage you to review this page periodically so you stay informed about how we protect your information.
Contact Information
If you have questions about this privacy policy or how we handle your information, please reach out. We are happy to help.
You can call us at (470) 742-0135 or send an email to privacy@woodstockelectricalpanelupgrade.com. You can also write to us at Woodstock Electrical Panel Upgrade, Woodstock, GA.